Privacy Policy

PRIVACY POLICY

At FemSpecial, your privacy is important. This policy explains how we collect, use, and protect your personal information when you shop with us.

INFORMATION WE COLLECT

– Contact details including name, email address, phone number, and delivery address.
– Order information such as products purchased, order amount, and payment details.
– Usage data related to how you browse and interact with our website, including device and session information.
– Optional feedback and communication details when you contact our support team.

HOW WE USE YOUR DATA

– To process and fulfill your orders accurately and on time.
– To communicate order updates, offers, and customer support responses.
– To improve our website, product selection, and shopping experience based on usage patterns.
– To detect and prevent fraud, and to comply with legal requirements.

DATA RETENTION

We retain your information for as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our policies. We periodically review and securely delete data that is no longer needed.

DELIVERY CHARGE POLICY

Delivery charge policy: ₹60 delivery charge applies for all orders below ₹1500. Orders ₹1500 or more receive free delivery. This applies to standard shipping within our delivery network.

SECURITY

We maintain reasonable safeguards to protect your personal information against unauthorized access, loss, or misuse. All sensitive data is handled in accordance with applicable regulations and our internal security practices.

COOKIES AND TRACKING

Our website may use cookies and similar technologies to enhance site performance, remember your preferences, and understand how users interact with FemSpecial. You can manage cookie settings through your browser or device.

THIRD-PARTY LINKS

FemSpecial may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing information on external pages.

YOUR RIGHTS

You may request access to the personal data we hold about you, request corrections, or ask us to delete information where permitted by law. Contact us if you need help with your data preferences.

UPDATES TO THIS POLICY

We may update our privacy policy as FemSpecial evolves. Changes will be posted on this page, so please review it periodically to stay informed about how we protect your privacy.

CONTACT US

For questions about privacy or data handling, contact our team:

Email: support@femspecial.com
Phone: +91 9839406377
Address: Rewari Bujurg, Fatehpur, Uttar Pradesh India-212664